How Katy Water Pros works
Katy Water Pros is a free referral service for people with water damage in and around Katy, Texas. We are not a water damage restoration company. We do not send our own crews, and we do not do the work.
What we do
We work to connect homeowners who have water damage with independent local restoration companies. You send a request, tell us what happened, and we try to match you with a pro who serves your area.
What we do not do
- We do not perform water extraction, drying, repairs or mold work.
- We do not set the pro's prices or schedule.
- We do not promise an arrival time. The pro's own schedule sets the timing.
- We do not give you an insurance, legal or engineering opinion.
The three steps
- You request help. Email the problem, your area and anything unsafe, with a good time for a callback.
- We work to connect you. We try to match you with an independent local pro. If a pro is not available, we may try another.
- The pro gives you their own estimate. You agree on the scope and price directly with the pro. Nothing is owed to Katy Water Pros by you.
How we are paid
The referral is free to you. The independent companies we match homeowners with may pay Katy Water Pros for the referral. That does not change what you pay the pro, and you are free to get other estimates.
What to ask any pro you hire
- Proof of insurance, and whether they carry general liability coverage.
- IICRC certification (ask for the certificate or number; you can check it with the IICRC).
- A written estimate that lists what is included.
- How they document drying (moisture readings and photos) for your insurer.
- Who will be at your home and who is responsible for the work.
Because the pros are independent, we encourage you to confirm these things yourself. See the water damage FAQ and our terms and disclosure.
Questions about this service
Email us at [email protected]. To start a request, see contact.